Align

Agent referrals ran on phone calls and memory. A lead came in, someone decided which agent should get it, and the commission split was tracked in whatever the person handling it preferred.

The parts that broke were the boring ones: leads going to an agent who was not licensed in that county, and referral fees that nobody could reconstruct three months later.

The intake-to-match-to-referral path as one system. Leads come in through a structured form, get matched against agent criteria, and land with a specific agent who is accountable for them.

I implemented the core full-stack architecture — authentication, role-based access control separating clients from agents from staff, and persistent storage so the referral trail survives.

Third-party APIs handle lead routing and client communication, so a new lead reaches its agent without anyone watching a dashboard for it.

The platform contributed to five-figure commission revenue across multiple closed deals. It was the first thing I built that had money moving through it, which changes how carefully you write the access-control layer.